Remove bluetooth devices that you synced from My Computer: Windows 7


You transfer files using BT and the device(like the blue tooth mobile) gets added in the My computer Section. It was a mess in My Computer Section of my HP Laptop with more than 11 blue tooth devices listed in it. So i tried to find a solution for that. It was too difficult to find the solution, especially when searching with terms like remove bluetooth devices from my computer in Windows 7 or remove the devices listed in my computer. So i thought i would explore the options available. so here is how.

1. Go to Control Panel
2. Choose Devices and printers.
3. Amigo, all your BT devices will be listed under here.
4. right click on a device you wish to delete and choose Remove Device.

That is it! go to My Computer and check.. The entry will be removed from the list of drives/devices..

* Ps. You can remove only one device at a time.

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Google Priority Inbox: Prioritize your email!


Google have introduced priority inbox, and now you can sort and prioritize your mail easily. It is almost like the Google lab feature called multiple inbox, but with more cleaner look, with some additional functionality.

Want to know more about this feature? Visit Google mail help or the official Gmail blog on priority inbox

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Google Voice: The advantages and wow factor.


Google Voice in India

Google Voice: Not available in India!

It was in the train @ 6.20 that I read Sanjay’s blog on Google voice. Reading through that, the first impression on Google Voice was wow! so here are the main points that were inside Sanjay’S blog. Sounds interesting and yes, the content in Google voice is not accessible from India. It says that the service is not available in my country(India).

1. Screening spam calls, assigning Greeting tones to calls, including number does not exist!
2. Routing calls to number or carrier, without loosing your contact with peers.
3. Multiple rings in multiple numbers for same call!
4. Voice mail can be read(as text/email)
5. Conferencing with friends.

You can read the whole story in Sanjay kattimani’s technical blog: Google voice new revolution in how we send receive calls.

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Technical Updates: Aug 30 2010


Here are some News/ developments that have happened over the last couple of weeks. Dealing it straight with no extra buzz on details!

1. Google started negotiating with big Hollywood production names to start the movie rental service(must be pay per view).

2. India reached the peak of glory being number 2 in spamming. (actually retained its title)

3. Intel to buy Infineon for around $1.4 bn

4. Paul Allen Sues big names in silicon valley.

5. Face book started to savor the sweetness of top spot in India.

6. NIIT and Tally to be together for SMB(for Tally.ERP 9.0).

7. War between HP and Dell continuing over 3Par Inc. (HP have raised the offering to $2 bn.

8. Google to challenge Skype with new Phone call service.

9. Patni, Alcacent-Lucent, Dell India have new names in top management.

other things like, IE9 leak, diggs redisgn, …etc.

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10 essentials of customer service.


Customer is often considered as King, if you are in the customer service(even if not) then these points are worth trying. Implementing these points helps you to move ahead in your career. These points are applicable if you are supporting an internal or external customer base, and is not written in any particular order.

  1. Always be ready to serve, and you should sound like one who is ready.
  2. Show empathy, and not sympathy, feel with the customer on his issue.
  3. Be informative, when ever you solve an issue for the customer, make sure that you make him understand why this issue happened, how he/she can avoid that in future.
  4. Speak politely. In a telephonic conversation, your sound is your weapon, and in email conversation, they are the words that you use.
  5. Never blame your customer, rather show him the way to solve the issue.
  6. Rely on a KB or a log for finding solution, words of experience are often right
  7. Speak / write/ communicate Clearly, get ready with your accent and intonations.
  8. Make sure that the customer knows that you are making follow ups on the issue
  9. Make sure that customer is informed on the rectification of the issue.
  10. Take the feedback on your service if the customer is willing, and accept and implement the good points in the feed back.

What is that am missing?

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Indian railway – enquiry and booking online


#1: Where can I check the Time table of trains?
##: In
trainenquiry.com, indianrail.gov.in.

#2: Official website of Ministry of Railways is?
##:
www.indianrailways.gov.in

#3: Where can I book tickets?
##:
irctc.co.in

#4: Is there any restrictions in number of transactions through IRCTC?
##: Yes, Maximum of 10 transaction a month.

#5: What happens if I am not confirmed, and chart is prepared? I have booked through IRCTC.
##: You get a full refund in this case and amount will be refunded to your online account/ credit/debit card which you have used for booking. In this case please make sure that you don’t board the train as it will be considered as ticket less travel.

#6: How can I submit a TDR(Ticket Deposit receipt) when booked through IRCTC.?
##: There is an option in IRCTC login, use that, and before submitting make sure that you are submitting the correct ticket with correct reason specified. There is a maximum time limit of one month from the ticket date/journey date for submitting TDR.

#7: What are the valid id’s needed to travel with an e ticket in train?
##: e-Ticket printout along with any one from the identity cards like Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt /Student Identity Card with photograph issued by recognized School or College for their students /Nationalized Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph, are required to travel. the absence of any of these two(ticket and id card) will attract a fine.

#8: Is there a specific number which I can call / SMS to know the PNR status and other information on train?
##: Yes, just dial/ sms 139

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Technical Round Up – 6-8-2010



This is just a quick round up and doesn’t go deep in to the subject. You can use search engines to get more info.

So, What is out there?

  • Google wave appeared in obituaries column.
  • RIM have the blackberry Torch.
  • Net neutrality and disclosure policies are being discussed everywhere(remember the Google engineer disclosing Microsoft XP flaw?).
  • Zoom it(zoom.it) is the Microsoft’s social dream on SeaDragon becoming a reality.
  • India Need a blackberry server (to avoid security issues).
  • India have epic web browser(built on Firefox).
  • Discussion on Rupee symbol and its downloads are still on.
  • Virgin Mobile have introduced a free music service.
  • Indian Government may give green signals to telecom operators to do financial transaction through mobile devices.

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Little things to enhance your career


The competition in the world of career is tight.

Every day, corporate environment see the dawn of the new stars and the dusk of the old ones. Even the internal competition is high, making it difficult to survive. In this corporate world there are certain things we can follow to make sure that you remain unhurt and will enhance your careers. This is written after looking through the eyes of a technical guy handling a team, but is applicable to almost all the business / career(Junior, Middle or Senior) around.

1. Say “NO” to gossips.
Gossip is an evil thing, stay out of it. Keep the Gossip mongers away, don’t be the subject of Gossip and more over, don’t Gossip. Remember, the corporate walls have eyes and ears and in most of the cases, your gossips will reach the subject and the reaction that you get back from him/ her will be difficult to handle.

2. The “Over” factor – Over expectation and Over Confidence.
Be confident but not “over” confident. Believe in yourselves and do the things. put in your maximum effort in doing these things. Make sure that you are not showing elements of over confidence in your sound or deed.
In the case of your team performance don’t over expect. Make sure that you analyse and come to a conclusion on how your team will perform.

3. Know the strength of your team (and the Weakness)
Knowing the strength and weakness will help you overcome many hurdles in your path. Make your weakness as your strength and build upon it. Apply your team’s strength in the work, cover the weakness with strength and find the missing links so that you can finish up weaving the net.

4. Know your Business and its objective
Before committing a project make sure that you understand the business well. If you feel like you can’t understand the business or it’s objectives, the product / project that you are going to commit will not be fruitful for both the client and you.

5. Take risk (and responsibility)
As in the movie Spider man, with great powers, come great responsibilities. I would like to extend that statement with increase in responsibilities, chances of risks also arises. Get ready to embrace risk, accept responsibilities, learn from your failures and move forward by rectifying the steps that caused you failure.

6. Decentralise the work (and share the fruit)
Instead of being the holder to all the key resources and process, decentralise them to your colleagues. This help them in their career growth, help them to take more responsibility and more over you will be more relaxed with quality results coming on your way. The fruit of the success that you enjoy by this allocation should be shared among your team as well, which in turn will give them motivation to move further.

7. Remember, Customer is the King
Customer service is something you can’t ignore in your corporate walk. Don’t try to meet customer expectations, but delight and en-light them with products and services that they don’t even dare to dream of. Service must be your watch word and deviations from that shouldn’t be tolerated.

8. Be a mentor
Be a mentor to your team, be humane, be considerate and be approachable. You must be the first name that comes in to the mind of a colleague in case he/she need a help. This helps to build a rapport which is unbreakable.

* this is not an exhaustive career guide(did I miss constant update of knowledge and network with your fellow beings?), but following some of these steps will definitely help to get an extra push to your career and a little fun at work. Try it!

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Webmaster and sitemap.


Without going in deep here are the things that are in favour of site map.

1. User perspective: A site map helps to organise your site in to different categories and is helpful in setting all your url’s listed in a proper way, so that the visitors to your site will find it easy to find the exact information they are looking for.
2. SEO perspective. SEO, or search engine optimisation is what you will be looking for if you rely on organic search to find your website or blog. For instance, I was running a blog which run fairly well to the keyword “Technical blogs”(on the first page of Google search) it was possible because of the SEO activities that were performed on that site. Site maps lists your links in a hierarchical way so that it will be easy for the search engine to spider them. and it ensures that each web page in your website have a link pointed towards it and is not hanging.
(Ps. for search engines we can create an xml sitemap)

So there it goes. It is always better to have a site map in your blog and yes, if it is an xml then do remember to submit to the Google web masters, Yahoo site explorer and Bing toolbox.(RSS feeds can also be supplied as the site map in these places.)

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Blocked in Google Chat?


google talk - Who blocked you?

Gtalk - pidgin

Know who blocked you in chat?

Google chat is convenient to use from web(Gmail / Google mail) or Google Talk. If you don’t want to chat with some one, there is an option to block that buddy [in Instant messenger(IM)] terms. Last day when I was searching for articles relating to Google, I found an interesting info. Its about identifying whether you are blocked by him or her from her chat list. For that you need a chat client called pidgin (http://www.pidgin.im/). Pidgin is a chat client(they claim it as universal chat client), that helps you to connect to MSN, Google Talk, Yahoo, AIM, all at once. You can be even logged in to two of your yahoo accounts of Google accounts at the same time. So here are the things you need to do.

#1: Download pidgin from pidgin.im(if you haven’t yet downloaded)
#2: Add your Google account to the application [Accounts > Manage Accounts]
#3: Right Click on the contact who is offline and select Get Info
#4: If the account is not blocked, you will get the account’s info under “Buddy Information” window. else there won’t be any details available.

* Don’t know the case if the user doesn’t have his details entered in Google. Try that for yourselves. Is there any other ways that you can identify whether the user have blocked you?

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